Privacy Policy – Deva Loves
Last updated: September 17, 2025
1. Who are we?
Deva Loves manages this webshop and receives technical support from Shopify. We collect and process your data to provide you with a secure and personalized shopping experience.
2. What data do we collect?
We may collect the following personal information:
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Contact details: name, address, telephone number, email.
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Payment details: payment cards, transactions, payment confirmations.
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Account information: username, password, preferences.
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Order and transaction data: shopping cart, purchases, returns.
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Communication: emails, customer service inquiries.
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Device data: IP address, browser, device data.
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Usage: How you navigate the site and what you view.
3. Where does this information come from?
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Directly from you (with orders, account or contact).
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Automatically via cookies and your device.
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Through our service partners (such as payment processors and delivery services).
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Via third parties (marketing partners, Shopify).
4. How do we use your data?
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Processing orders: payments, delivery, returns, account management.
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Personal shopping experience: remembering preferences, product recommendations.
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Marketing and advertising: newsletters, promotions, personalized advertisements.
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Security and fraud prevention: account and payment security.
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Customer service: communication and support.
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Legal obligations: to comply with law or official requests.
5. Who do we share data with?
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Shopify (hosting, payments, analytics).
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Service providers (IT, shipping, customer service).
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Marketing partners (personalized ads).
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At your request (e.g. social media login or delivery to third parties).
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Within our company and in the event of a merger or acquisition.
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Governments or authorities (if required by law).
6. Relationship with Shopify
Shopify collects and processes data to operate its online store. They also use data for improved features and marketing.
See the Shopify Privacy Policy for more details and your rights with Shopify.
7. Children's data
Our webshop is not intended for minors (under 16 years old). We do not knowingly collect data from children.
8. Security and retention period
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We take security measures, but 100% security can never be guaranteed.
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Retention periods vary depending on the situation (e.g., as long as an account is active, for legal obligations, or until an order is completed).
9. Your rights
Depending on where you live, you are entitled to:
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Access to your data.
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Deletion of your data.
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Correction of incorrect data.
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Transfer of your data to another party.
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Opt out of marketing or data sharing for targeted advertising.
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Restrictions or objection to processing (EU/EEA/UK).
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Withdrawal of consent (if previously given).
You can exercise these rights by contacting us (see contact details below).
10. International transfer
Data may be processed outside the EU/EEA or UK. We use recognized safeguards (such as EU standard contractual clauses).
11. Reviews via WebwinkelKeur
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When leaving a review, please provide your name and email address.
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This information is linked to your order and shared with WebwinkelKeur.
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WebwinkelKeur may contact you for an explanation.
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They take appropriate security measures and may engage third parties.
12. Changes to this policy
We may amend this policy. The latest version will always be posted on our website with an updated date.
13. Contact
For questions or requests:
Deva Loves
RJH Fortuynstraat 173
1019 World Cup Amsterdam, NL
shop@devaloves.com